Oracle announced an agreement to acquire RightNow Technologies, a provider of cloud-based customer service, for USD 43 per share or approximately USD 1.5 billion net of RightNow's cash and debt. RightNow's Customer Service Cloud helps organizations deliver customer service across call centres, the web and social networks. The board of directors of RightNow Technologies has unanimously approved the transaction, which is expected to close by late 2011 or early 2012, subject to RightNow stockholder approval and regulatory approvals.
