In this new report from Telecompaper, we examine the developments in the second-hand handset market. Who uses a second-hand device, and how does this differ in 2024 compared to 2021? And what do we actually do with our unused devices in 2024? The report shows the percentage consumers that use a second-hand handset in 2021 and 2024 and highlights trends. It also shows how consumers acquired these devices (purchased or received) and which channels are most significant. All data is further broken down by market, handset brand (Apple, Samsung, Other), age group, and mobile provider (KPN, Vodafone, Odido, second brands, other).
Contents (8 pages)
- Introduction
- Summary
- Do you use a new or second-hand device?
- Where did you get your second-hand device?
- Where does the consumer purchase a second-hand phone?
- How did you dispose of your (previous) handset?
- Appendix
Who should read this report?
This report offers critical insights into consumer behavior around second-hand handsets, highlighting growth opportunities, handset lifecycles, and the impact on brand loyalty and market share. For retailers and resellers, it provides valuable information on consumer acquisition preferences and identifies the most effective sales channels for second-hand phones.
