T2 launches Lina AI assistant to handle incoming calls
Russian mobile operator T2, a subsidiary of Rostelecom, introduced a new voice assistant called Lina. The assistant is based on a generative language model capable of handling incoming calls, regardless of their subject matter. Unlike traditional script-based bots, Lina does not rely on pre-written phrases; instead, it engages in a natural, meaningful dialogue with the caller. When a subscriber is busy, unavailable, or offline, Lina steps in to take the call and can grasp the context of a conversation, ask