Telia sells ACE contact centre platform to LeadDesk for SEK 25 mln plus potential SEK 30 mln earnout
EUROPE 10:01

Telia sells ACE contact centre platform to LeadDesk for SEK 25 mln plus potential SEK 30 mln earnout

Telia Company said its Swedish arm has agreed to divest its ACE leading Contact Centre-as-a-Service (CCaaS) platform to European customer contact specialist LeadDesk. ACE has over 100,000 public and private sector users in the Nordic region. LeadDesk said the debt-free purchase price is SEK 25 million, payable in cash at closing, and the arrangement includes a revenue-based additional purchase price of up to SEK 30 million, which would be paid in 2029.

Wessex Internet reaches 40% milestone for South Wiltshire contract
UNITED KINGDOM 09:52

Wessex Internet reaches 40% milestone for South Wiltshire contract

Wiltshire Council has commended UK fibre altnet Wessex Internet for surpassing 40 percent of its connectivity target for deploying full-fibre broadband across South Wiltshire. The company has achieved this milestone in less than two years of a 5-year contract - with over 7,500 homes and businesses now able to access to gigabit-capable broadband. 

Ooredoo Qatar expands distribution deal with Samsung
QATAR 09:48

Ooredoo Qatar expands distribution deal with Samsung

Ooredoo Qatar agreed with Samsung Gulf to expand the availability of Samsung's latest devices across its sales network. The collaboration broadens access to Samsung's latest Galaxy lineup across Ooredoo's entire retail network, opening doors for integrated bundles that pair premium hardware with network capabilities. By teaming up with Ooredoo, Samsung aims to put its latest innovations directly into the hands of more people nationwide, leveraging a trusted, established retail and service network.

Prysmian and Molex sign data centre cabling contract worth up to EUR 5.5 billion
GLOBAL 09:44

Prysmian and Molex sign data centre cabling contract worth up to EUR 5.5 billion

Cabling manufacturer Prysmian Group announced a long-term agreement to supply fibre-optic cables to Molex, an electronics firm owned by Koch Group. The ten-year contract allows Molex to procure optical cabling for data centre links. Prysmian said the deal is valued at up to EUR 5.5 billion, of which EUR 550 million is to be paid immediately. 

Grain Connect revenue up 48% to GBP 13.3 million in FY26
UNITED KINGDOM 09:43

Grain Connect revenue up 48% to GBP 13.3 million in FY26

UK fibre altnet Grain Connect has reported revenue of GBP 13.3 million for the 12 months to 31 March 2026, up 48 percent from GBP 9 million a year earlier; with a gross margin of 77.2 percent, up from 67.4 percent. Revenue growth was driven by an increase in customers across live regions, and growth in the size of its fibre network.

CRAN launches 2026-2030 Integrated Strategic Business Plan
NAMIBIA 09:30

CRAN launches 2026-2030 Integrated Strategic Business Plan

The Communications Regulatory Authority of Namibia (CRAN) has launched its Integrated Strategic Business Plan (ISBP) for 2026 to 2030 to build a secure, inclusive and resilient communications sector. CRAN said is entering a new strategic cycle from a position of strength, having concluded its 2023-2026 framework in March with an 83 percent completion rate. The 2026-2030 plan establishes modern oversight mechanisms for artificial intelligence (AI), cloud computing, cybersecurity and Public Key Infrastructure

Virgin Media O2 monitors TV service quality with new AI robots
UNITED KINGDOM 09:29

Virgin Media O2 monitors TV service quality with new AI robots

Virgin Media O2 has announced the launch of new AI robots to monitor TV service quality in real-time. They will continuously check over 220 IPTV channels for service degradation, including problems with video and audio quality, to ensure that customers are connected with reliable and high-quality TV services. The most popular channels will be checked every six minutes. When an issued is detected, alerts will be sent automatically to human teams for investigation and resolution. 

EE unveils pop-up Netflix sensory booth to promote TV service
UNITED KINGDOM 09:19

EE unveils pop-up Netflix sensory booth to promote TV service

BT Group-owned EE has partnered with Netflix to launch an immersive sensory booth at its flagship EE Studio in London's Westfield, White City. This pop-up experience has been created to celebrate the wide range of TV and film genres available to watch on Netflix through EE TV - with visitors able to choose from sport, comedy or thriller for their experience. The pop-up sensory booth will then move onto the West Midlands at EE Experience Stores in Birmingham Bull Ring and Merryfield. 

G6 Internet partners with iez! to launch mobile service in Minas Gerais
BRAZIL 09:17

G6 Internet partners with iez! to launch mobile service in Minas Gerais

Brazilian regional fibre broadband provider G6 Internet announced a partnership with iez! telecom to begin offering 4G and 5G mobile connectivity. This collaboration will allow G6 Internet to offer bundled services to its existing customer base in 17 municipalities in the state of Minas Gerais. The covered region encompasses a population of over 450,000 inhabitants.

Nebula appoints new Partner Acquisition Manager
UNITED KINGDOM 09:13

Nebula appoints new Partner Acquisition Manager

Nebula, UK-based SaaS provider of workplace communications software, has announced the appointment of Robert Kittler as Partner Acquisition Manager, to support the next stage of its channel expansion strategy. He will be responsible for expanding Nebula's reseller and MSP partners across the UK. 

Brisanet mobile customer base grows 90% in year to June
BRAZIL 09:12

Brisanet mobile customer base grows 90% in year to June

Brazilian regional telecom operator Brisanet concluded June with 1.07 million mobile accesses, reflecting a 3.9 percent monthly increase and a year-over-year growth of 90.4 percent. The mobile service is now available in 335 municipalities across the Northeast region, with 4G and 5G network coverage reaching 16.27 million inhabitants.

Serbia tenders DTT multiplex licenses
SERBIA 09:11

Serbia tenders DTT multiplex licenses

Ratel, Serbia's telecom regulatory authority, is holding a public tender to issue up to three individual licences for radio frequency spectrum in the 470-694 MHz band (UHF IV and V). These licences are for operating the MUX1, MUX2 and MUX5 multiplexes, used for distributing digital terrestrial television signals across Serbia. The licenses will be valid for ten years with a renewal option. To participate, interested companies must purchase the tender documentation and meet criteria including five years of e

HUNGARY 09:11

Magyar Telekom supports Lake Balaton water rescue app

Hungary's Magyar Telekom has joined forces with the Hungarian Water Rescue Service (VMSZ) to enhance safety for holidaymakers at Lake Balaton this summer. The initiative focuses on the BalatonHelp mobile application, which allows users to transmit their exact GPS coordinates to emergency services with a single button press, enabling faster response times on both the water and the beach. Furthermore, Telekom is encouraging adoption through a donation campaign: for every download of the BalatonHelp app, the c

FRANCE 09:09

Search for new Arcep president begins in France with call for candidates

The French economy ministry has announced the start of the process to appoint the next president of telecom authority Arcep. A call for candidates is now open to identify the successor to Laure de la Raudiere, who will complete her six-year term in January 2027. The ministry, whose responsibilities include digital affairs, is inviting applications until 31 August. A panel of experts will shortlist up to five candidates before making a recommendation to the country's president Emmanuel Macron, who will make

UNITED KINGDOM 09:06

Netomnia reaches 30,000 premises serviceable in Newport

UK fibre altnet Netomnia has reached the milestone of 30,000 premises serviceable in the Welsh city of Newport. The network deployment in Newport is part of a UK-wide build programe by Netomnia, which has reached over 3 million premises serviceable across the four nations. Netmomia CEO Ian Kock said this was a "strong milestone" for Newport, with the group now focused on working with ISP partners to ensure that as many homes and businesses as possible benefit from the network. 

FRANCE 09:05

French spectrum agency orders recall of Nubia phone over breach of RF exposure

France's spectrum agency ANFR said it will monitor the recall of the Nubia Z70 Ultra smartphone after the device was found to be in breach of the specific absorption rate (SAR) limits for handsets under EU regulations. Distributor Golden Stream has been instructed to comply with the decision after failing to take the necessary remedial action. The version of the device covered by the recall (model NX733J) exceeded the limit set for trunk body measurements (4 W/kg), following laboratory tests that recorded 4

ARGENTINA 09:00

Argentina considers second cable landing station, new data centres in Chubut

Argentina's communications agency Enacom announced it's working on establishing a second submarine cable landing station in the country, off the coast of Chubut. The new site is expected to help expand capacity and improve resiliency for the international infrastructure.

UNITED STATES 08:59

New ATIS spec outlines out-of-band caller ID certificates for TDM voice infrastructure

North American telecoms standards body ATIS has issued a specification that permits SHAKEN caller authentication in Time Division Multiplexing (TDM) voice signalling and switching environments. The publication follows an FCC-proposed rulemaking in April 2025 to mandate TDM carrier adoption of strengthened caller ID checks. Traditionally, SHAKEN has been deployed solely in end-to-end IP voice calls. This is mainly because TDM and SS7 lines lack SIP's identity header used to transport digital signing certific

UNITED KINGDOM 08:50

Sky offers free global mobile roaming to VIP Diamond customers

Sky is offering free roaming in 120 destinations worldwide for loyal UK customers through Sky VIP. From 20 July, Sky VIP Diamond customers (customers for over 15 years) can use their Sky Mobile allowances worldwide as if they were in the UK, at no extra cost. The new benefit is available to any Sky VIP Diamond customers already with or newly signing up with Sky Mobile. This follows an expansion of Sky roaming destinations from 55 to 120 earlier in 2026. 

IRELAND 08:42

NBI completes main fibre network build in County Waterford

National Broadband Ireland (NBI) has completed National Broadband Plan (NBP) main infrastructure build works in County Waterford. This follows the completion of main build works for the rural full-fibre broadband network in the counties of Westmeath, Meath, Tipperary, Longford and Kilkenny. 

SENEGAL 08:41

Sonatel enables digital fare payments and internet access on Dakar bus service

Senegalese operator Sonatel and Dakar Mobilite (Sunu BRT) have agreed to integrate Sonatel's 'Max it' app with the electric bus transport service, Wearetech reported. Passengers can now buy their BRT travel passes and instantly top up their transit cards at any time via the Max it super-app. Sonatel is positioning its digital infrastructure ahead of the Dakar 2026 Summer Youth Olympics, which is expected to boost  demand for digital transport and payment services.

UNITED KINGDOM 08:34

Channel 4 appoints Chief Strategy, Corporate Development Officer

UK broadcaster Channel 4 has appointed Simon Rexworthy as Chief Strategy and Corporate Development Officer. Joining Channel 4 later in July, he will join the Executive Committee and report to CEO Priya Dogra. In this role, Rexworthy will lead development and delivery of the group's long-term strategy and corporate development, and help boost revenue diversification.

SPAIN 08:31

Cyan expands cybersecurity offer to more MasOrange brands

Cyan said it is expanding its "Ciber Proteccion" cybersecurity offering, currently deployed by Orange Spain, to three additional MasOrange subsidiaries in the country. The product is now available to B2B and SME customers in northern Spain via MasOrange's local brands Euskaltel, R and Telecable.

BANGLADESH 08:27

Tencent Cloud, Rockstreamer parftner on OTT infra, sports streaming in Bangladesh

Tencent Cloud and Rockstreamer have teamed up to deliver cloud, AI, Content Delivery Network (CDN), and enterprise OTT services for telecommunications operators, broadcasters, media companies, sports rights holders, and digital platforms across Bangladesh and emerging markets. The partnership combines Tencent Cloud's cloud infrastructure and AI capabilities with Rockstreamer's expertise in designing, developing, deploying, and operating large-scale digital entertainment platforms.

Just In

10:01

Telia sells ACE contact centre platform to LeadDesk for SEK 25 mln plus potential SEK 30 mln earnout

09:52

Wessex Internet reaches 40% milestone for South Wiltshire contract

09:48

Ooredoo Qatar expands distribution deal with Samsung

09:44

Prysmian and Molex sign data centre cabling contract worth up to EUR 5.5 billion

Commentary

2 JUL 11:26

Canal Plus misses chance to strengthen Dutch business, time for exit?

23 JUN 09:56

ACM blocks Delta/Glaspoort deal - what can KPN do?

5 MEI 10:55

KPN: the art of making one-offs structural

4 MEI 14:25

Open Dutch Fiber outlook: time to restart roll-out?

Background

19 JUL 23:41

The week in telecom: OnePlus exits tough smartphone market and Apple takes on OpenAI

12 JUL 23:30

The week in telecom: European telcos take shape as Xavier Niel buys more of Vodafone, Telenor expands in Sweden

5 JUL 23:03

The week in telecom: Comcast gives up on vertical integration, BT and Verizon agree global alliance

3 JUL 07:46

TP:Talks - Billogram cuts customer service billing tickets by 40 percent with automated invoicing