Telecom Plus sees strong customer, partner growth in H1
UNITED KINGDOM 10:54

Telecom Plus sees strong customer, partner growth in H1

Telecom Plus (Utility Warehouse), UK platform for subscription-style household utility services, has issued an H1 trading update for the six months to 30 September 2026, with multi-service organic customer numbers growing at an annualised run rate of over 11 percent to around 526,000, from around 498,000 at end-FY26. Single service organic customers grew by an annualised run rate of around 8.5 percent to 791,000, from 759,000 at end-FY26. 

FCC issues Covered List waiver for ISP-modified internet routers
UNITED STATES 10:42

FCC issues Covered List waiver for ISP-modified internet routers

The US telecoms regulator has granted a request from two organisations representing smaller rural carriers to permit modifications to foreign-produced internet routers exempted from the current prohibition on imports. The FCC's Office for Engineering and Technology issued a one-year waiver to members of the US NCTA and ACA Connect associations.

Auchan Telecom starts money-back offer through customer loyalty scheme
FRANCE 10:41

Auchan Telecom starts money-back offer through customer loyalty scheme

Auchan Telecom has responded to the relaunch of Carrefour Mobile by introducing a new benefit for customers who link their mobile plan to the Waaoh! customer loyalty scheme offered by supermarket group Auchan. This benefit currently amounts to a EUR 2 monthly credit on the Waaoh! account with Auchan Telecom's 20 GB, 130 GB and 200 GB postpaid plans, priced at EUR 7.99, EUR 10.99 and EUR 13.99 per month respectively. The mobile service is operated by Bouygues Telecom under a brand licence granted by Auchan.

Aviat outsources Indian production of WTM 4000 backhaul radio
INDIA 10:40

Aviat outsources Indian production of WTM 4000 backhaul radio

Aviat Networks announced a licence-to-manufacture partnership to produce its WTM 4000 family of microwave backhaul radios in India. An agreement has been signed with Indian contract manufacturer Dixon Electro Appliances, the telecoms subsidiary of Dixon Technologies based in Noida, Uttar Pradesh.

Swedish digital literacy event takes place on 09 October
SWEDEN 10:28

Swedish digital literacy event takes place on 09 October

Swedish telecoms regulator PTS has announced a DigitalIdag event on 09 October, gathering over 300 participants from the public sector, business and civil society to highlight the importance of digital skills. This year's slogan is 'We all have a next digital step', which intends to reflect the fact that nobody ever knows everything about digital technology. Digital literacy activities will take place nationwide.

Epsilon, Megaport expand network reach across N America
NORTH AMERICA 10:19

Epsilon, Megaport expand network reach across N America

Epsilon Telecommunications, worldwide interconnectivity provider, has partnered with Megaport, global automated infrastructure platform, to extend the Epsilon network footprint across North America. The agreement gives Epsilon customers in the US and Canada access to Megaport's compute, network and storage via Epsilon, with connectivity to major data centres, cloud and internet exchange hubs. 

Cinia appoints new CFO
FINLAND 10:17

Cinia appoints new CFO

Finnish infrastructure operator Cinia has announced its appointment of Satu Suuraho as CFO and management member from 01 October. She succeeds Antti Honka, who is leaving Cinia for new opportunities. Suuraho has been responsible for financial control and decision-making support at electronic invoicing company Basware and Finnish post office Posti, among other roles.

Vodafone cuts redundancy proposal at VOIS Spain to 166 workers
SPAIN 10:13

Vodafone cuts redundancy proposal at VOIS Spain to 166 workers

The Vodafone Group has reduced the maximum number of employees included in the collective dismissal process (ERE) at Vodafone Intelligent Solutions (VOIS) in Spain to a maximum of 166 workers, according to union sources cited by Cinco Dias. The proposal has been reduced from the 180 initially announced, equivalent to around 20 percent of the workforce, and establishes a cap of 130 non-voluntary redundancies.

Onecom adds deepfake fraud protection to Vox voice platform
UNITED KINGDOM 09:57

Onecom adds deepfake fraud protection to Vox voice platform

Onecom Technology Group, UK provider of business communications and IT services, has upgraded its Vox voice platform to protect business customers from deepfake fraud. The upgraded platform combines deepfake call detection, identity verification, recording and transcription features with actionable productivity insights. It will alert customers in real-time when synthetic voices are detected, and automatically identifies known callers from their voice fingerprints.

Danish competition body addresses 'misunderstandings' about fibre lease access price caps
DENMARK 09:56

Danish competition body addresses 'misunderstandings' about fibre lease access price caps

The Danish Competition and Consumer Authority (KFST) said it seeks to tackle misunderstandings about the framework it is devising for the provision of fibre networks to residences and small businesses. This follows media interest in the matter, especially into the effects on TDC, it commented. It says new price caps on lease access for the five years up to 2031 will take into account spending required to protect Denmark's infrastructure. The KFST's clarification has attracted a response from TDC Net.

Virgin Media O2 sets up dedicated customer care unit for repeat callers
UNITED KINGDOM 09:49

Virgin Media O2 sets up dedicated customer care unit for repeat callers

Virgin Media O2 has set up a new dedicated customer service hub in Newcastle, with 150 agents dedicated to dealing with queries from repeat callers. The new dedicated hub will help improve first-time resolution for customers, with the agents tasked with end-to-end resolution of complicated, extended customer issues. They will also provide vulnerable customers with extra, tailored support.

Millicom debuts Tigo brand in Ecuador, pledges USD 900 mln investment
ECUADOR 09:40

Millicom debuts Tigo brand in Ecuador, pledges USD 900 mln investment

Millicom has officially launched its Tigo brand in Ecuador just under a year after finalising its USD 380 million purchase of Otecel, the Telefonica-owned operator of the Movistar and Tuenti brands. At a launch event in Puerto Santa Ana, Guayaquil, the company said it had already invested USD 450 million in the Ecuadorian market, covering the acquisition and initial market entry, with a further USD 460 million planned over the next four years.

UNITED STATES 09:38

Fusion Connect confirms appointment of CEO

Fusion Connect, US provider of cloud communications and managed services, has announced the appointment of Brian McClintock as CEO, and member of the Board of Directors, with immediate effect. He has been Interim CEO since August 2026, having previously been CFO for three years. 

UNITED STATES 09:31

Uniti provides fibre connectivity for New Orleans Saints

Uniti Fiber has announced a new fibre connectivity partnership with the New Orleans Saints American football team. This will support critical business and connected gameday operations across Caesars Superdome and Saints facilities. The partnership builds on Uniti Fiber's ongoing network investment across the state of Louisiana. Jody Barbier, VP of Information Technology for the New Orleans Saints, said reliable, high-performance connectivity was vital across its entire organisation to support daily business

UNITED STATES 09:24

Lumos buys Allo Fiber network in Joplin, Missouri

US fibre broadband provider Lumos Fiber has completed the acquisition of Allo Fiber's network in Joplin, Missouri. This will provide a foundation for Lumos to expand fibre infrastructure across the local community. Existing Allo customers will continue receiving service during the transition, with customers migrating to Lumos towards end-2026. Allo Fiber serves over 50 communities across Arizona, Iowa, Colorado, Kansas and Nebraska. Lumos, part of T-Mobile Fiber Home Internet, services homes and businesses

OMAN 09:22

Ooredoo Oman expands annual customer day into week-long exercise

Ooredoo Oman is expanding its annual Customer Day into a week-long initiative dedicated to elevating service standards. Running from 4 to 8 October, Customer Week 2026 brings together cross-functional teams to gain first-hand insight into daily customer interactions and identify key opportunities for improvement. Throughout the week, executive leadership and management will meet directly with customers and frontline staff in one-on-one sessions to gather direct feedback. Ooredoo will focus on simplifying cu

CANADA 09:18

Telus, AST SpaceMobile complete satellite to smartphone integration

Telus and AST SpaceMobile have completed their first satellite-to-smartphone integration on the Telus network. The successful integration is a major milestone for their plans to connect smartphones in remote parts of Canada without traditional cellular mobile service coverage. The combination of AST SpaceMobile's satellite network and the Telus mobile network will extend cellular coverage to more places and improve access to emergency services.

GLOBAL 09:13

TM Forum to offer AI trust certification in partnership with Accenture

TM Forum and Accenture have signed a strategic deal to benchmark telecoms governance and trust procedures that support adoption of autonomous systems. The multi-year collaboration will result in a new industry certification for trusted AI, the Trustworthy AI Governance Certification, to help stakeholders navigate implementation of frontier AI technologies such as agent-to-agent interactions.

AFRICA 09:10

Hayo joins Linux Foundation and Camara project to accelerate API adoption in MEA

Digital infrastructure provider Hayo has joined the Linux Foundation and the Camara Project to help accelerate the adoption of standardized network APIs across Africa and the Middle East. Hayo is actively investing in network APIs to help operators utilize and monetize new network capabilities through standards-based frameworks. Its platform supports Camara-aligned APIs that provide access to services including Number Verification, SIM Swap Detection, Device Location/Status, Know Your Customer (KYC) Match,

FRANCE 09:08

Canal Plus attacks proposed VAT hike on pay-TV in France

Canal+ Group CEO Maxime Saada has warned of serious repercussions for pay-TV operations in France if a planned increase in VAT is voted by parliament as part of the 2027 budget bill. The proposal would scrap the reduced 10 percent VAT rate that applies to selected TV services. If approved, the measure would have an impact of EUR 200 million, said Saada in an radio interview, noting that the French operations are barely profitable and cannot absorb such a "shock" without consequences.

UNITED KINGDOM 09:04

Openreach tests Geotab connected car platform

Openreach has partnered with Geotab, commercial fleet telematics company, to deploy its connected vehicle platform. The Geotab data will provide Openreach with insights into vehicle performance, helping to identity potential maintenance problems before vehicles break down and reduce unplanned downtime; fuel consumption; and vehicle utilisation. The roll-out will help improve driver safety and support Openreach's net-zero commitments.

ARGENTINA 09:02

Ozores steps down as head of Argentina's Enacom

Juan Martín Ozores announced his resignation as head of Argentina's telecommunications regulator Enacom, having led the watchdog since January 2024. In a short statement, he said during his tenure Enacom had helped create a more modern, efficient and dynamic framework for the telecommunications industry.

SCANDINAVIA 09:01

Mobilepay changes name to Vipps in 2027

Vipps has announced that its sister payment service MobilePay will change its name to Vipps in Denmark, Finland and Greenland on 12 January 2027, uniting 13 million Nordic users under one common brand. MobilePay's almost 8 million users will get the smiling Vipps app icon as early as 06 October. In Denmark and Finland, the app will retain the blue MobilePay colour but it will stay orange in Norway and Sweden.

TURKEY 08:55

Turk Telekom's Selfy youth brand launches Selfyfest'26 university festival

Turk Telekom reports that its Selfy mobile youth brand will organize the Selfyfest'26 university festival from 6 to 23 October across six Turkish cities, namely Rize, Samsun, Izmir, Isparta, Ankara and Istanbul. The festival programme includes open-air concerts, the Selfy 3X3 Basketball Tournament, the Hado augmented-reality sports tournament, competitions and interactive activities. Performers scheduled to appear include Murat Dalkilic, Simge, Mert Demir, Fatma Turgut, Kofn and Edis, alongside DJ performan

Just In

10:54

Telecom Plus sees strong customer, partner growth in H1

10:42

FCC issues Covered List waiver for ISP-modified internet routers

10:41

Auchan Telecom starts money-back offer through customer loyalty scheme

10:40

Aviat outsources Indian production of WTM 4000 backhaul radio

Commentary

24 SEP 13:37

What is KPN's response to the brand expansion at Odido and VodafoneZiggo?

8 SEP 10:16

Odido matches KPN and VodafoneZiggo on cash flow margin, but growth remains limited

11 AUG 10:49

Can Ziggo Group creation improve visibility for the Dutch market?

2 JUL 11:26

Canal Plus misses chance to strengthen Dutch business, time for exit?

Background

4 OKT 23:20

The week in telecom: FTTH sparks UK competition, AI coming to telco bundles and Samsung raises prices

3 OKT 18:20

Belgian Weekly - Week 40

3 OKT 18:04

German Weekly - 40

3 OKT 07:00

Netherlands Weekly - 40