Communication behaviour of Dutch consumers 2026-JUL
This report answers the core question: To which extend do Dutch consumers use traditional and OTT services to communicate with each other? The report provides insights into how people communicate, both for personal and business use. These insights are shown for different age groups and by gender. Technologies reported are fixed line calls, mobile calls, email, SMS, messaging via an app, calls via an app and video calls. Survey is from the period July-2026. The reports also shows the use of the most common communication apps in the Netherlands.