Nearly half of reported scams go unresolved across Southeast Asia - GSMA
Two new reports from the GSMA, launched at the M360 ASEAN Digital Trust Summit in Kuala Lumpur, highlight how unresolved online scams and fraud threaten user confidence and broader digital adoption across Southeast Asia. The GSMA ASEAN Consumer Scam Report 2026 shows that 8 percent of surveyed consumers in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam fell victim to scams over the past year. Nearly 96 percent of respondents express concern about scams or hacking, while 90 percent re