MWS launches AI agents for business processes
Russian company MTS Web Services (MWS), a subsidiary of telecom operator MTS, has launched a "virtual staff" offering based on AI agents. According to MWS, pilot projects have shown they can do the work of a full employee, helping accelerate business processes up to 40 percent depending on the function. During the first stage of the project, more than ten segments are covered: finance, customer services, legal issues, development, HR, accountancy and others.