Apple said it's expanding its 'Independent Repair Provider Program' with additional options for customers to access repair services. The programme enables businesses of all sizes to offer repairs on iPhone using genuine Apple parts, which ensures safety and quality. Over 140 independent repair companies joined the initiative since its launch in the US last fall. Over 700 new US locations are now available to customers, and businesses in Europe and Canada can now sign up.
New US Locations for iPhone Repair
Since the programme's launch, there are now over 700 Independent Repair Provider locations across the US providing out-of-warranty service for iPhone. The over 140 new repair businesses participating in the programme vary in size and include uBreakiFix, with locations across the US.
All of the programme's businesses have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations.
Independent Repair Provider Program opens to businesses in Europe, Canada
Following a successful US launch, independent repair shops in 32 countries across Europe as well as Canada can now apply for Apple’s programme. There is no cost to join, and the training is free for new businesses. Businesses need to have an Apple-certified technician who can perform the repairs to qualify for the programme.
Apple’s expanding repair services
Apple also continued to offer more repair options for customers through its growing global network of over 5,000 AASPs that help millions of people with both in- and out-of-warranty service for all Apple products. In 2019, the company announced a major expansion of this network by adding every Best Buy store in the US, tripling the number of US AASP locations compared to three years ago.
Across its repair options and partners, Apple is working to ensure health and safety as well as access to repair services during COVID-19. This has included offering additional options for mail-in repair for customers and supporting its existing network of providers servicing customers in ways that meet health and safety guidelines.
