Canada's telecom authority CRTC announced the results of its review of the mobile market and measures designed to increase competition. The major mobile operators Bell, Rogers and Telus will be required to open up their networks to MVNOs and provide seamless roaming, while also offering low-cost plans for vulnerable groups.
The CRTC wants regional providers that invest in network infrastructure and spectrum to be able to offer competitive services to millions of Canadians as MVNOs in areas where competition is limited. These companies have already been contributing to greater competition and helping to lower prices, the regulator said.
To support them, it's requiring the dominant mobile operators to grant wholesale access to their networks under terms and conditions approved by the CRTC. This includes nationwide carriers Bell Mobility, Rogers and Telus–in all areas across Canada, except in Saskatchewan and the territories; SaskTel in Saskatchewan, and Bell Mobility in the three territories.
Wholesale rates will be negotiated between providers, while the terms and conditions will be established by the CRTC. This arrangement will be mandated for a period of seven years from the date it is finalized, which will give regional carriers time and incentive to expand their wireless networks, the regulator said.
Furthermore, these regional providers will have the flexibility to resell their wholesale access to other MVNOs, which will enable further competition in the marketplace.
In an effort to benefit consumers, the CRTC is also requiring that the national carriers implement roaming to help prevent dropped calls and data sessions when customers move from one network to another, especially during travel.
Low-cost, occasional-use plans
Lastly, the CRTC is taking action to ensure that Canadians, including seniors, low-income earners and those who use their mobile phone sparingly, can benefit from more affordable mobile plans that meet their needs. By 14 July, Bell, Rogers, Telus and SaskTel will be expected to offer low-cost and occasional-use plans in most markets, as well as promote them on their websites, in person and over the phone.
The operators must report back to the CRTC every six months on their low-cost and occasional-use plan offerings. The Commission will make these reports available on its website to ensure transparency and accountability to Canadians.
