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Wireless

Ericsson network software fault leads to mobile service disruptions in multiple countries

Thursday 6 December 2018 | 17:07 CET | News
Ericsson has admitted a fault in its network software has caused major mobile service outages in "multiple countries". The company said the problem is thought to be due to an expired software certificate and it's taken "immediate action" to minimize impact and support the restoration of services. A "limited number" of its network operator customers were affected, Ericsson said in a statement. These are thought to include O2 UK and Softbank in Japan. 

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Categories: Mobile & Wireless
Companies: Ericsson / O2 UK / Softbank
Countries: Japan / United Kingdom / World
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Comments

I like it when the bosses run quickly to appologise without mentioning any compensation plans for the subscibers. What a customer experience!
Anonymous @ 9/12/2018 - 23:29

This is the issue when operator try to save money on OPEX and don’t pay attention on timely upgrades of softwares
Tausif Khan @ 7/12/2018 - 13:48

Release Management/Bug fixes is always critical, but many customer try to save Opex on it and does not upgrade/Update SWs even it would be mandatory.
Zoltan KIS @ 7/12/2018 - 10:53


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