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General

Italian operators fined EUR 9 mln over consumer rights breaches

Wednesday 19 July 2017 | 08:51 CET | News
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Italian competition regulator AGCM has fined Italy's five main operators (Telecom Italia, Vodafone, Wind, Fastweb and Tiscali) a total of EUR 9 million for breaches of the consumer rights code in the area of distance marketing of both fixed and mobile telephony services. The fines mostly relate to the operators' practice of initiating the process of activating a line or migrating from another operator during the 14-day right of withdrawal period without first seeking the customer's permission.

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Categories: General
Companies: Fastweb / Telecom Italia / Tiscali / Vodafone / Wind
Countries: Italy
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