Airtel Kenya and Kenya Airways have signed an agreement in which the operator will host the airline as a MVNO on its network. Under the MoU, Airtel will deliver an MVNO service for the airline, subject to regulatory approvals. Kenya Airways MVNO will provide mobile services including customer registration, SIM card issuance, billing and customer care to end-users, without holding a spectrum licence.
Further details on the official launch and related details will be announced at a later stage once the necessary regulatory licensing and related requirements have been completed, a process which has already been initiated with the Communication Authority of Kenya (CA). Kenya Airways will rely on its existing customer service and sales infrastructure such as its sales offices and customer contact centre. The MVNO solution will target Kenya Airways customers seeking an affordable roaming service.
