0
General

KPN keeps FY guidance as customer satisfaction rises, revenues dip 1.6% in Q3

Wednesday 24 October 2018 | 08:43 CET | News
KPN management is satisfied with the company's third quarter. Customer satisfaction rose to a record level, both among consumers and among companies, the Dutch operator announced. Due to the continuing focus on bundling, more customers are taking fixed-mobile combinations (FMC), which means that revenue per household is growing.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Digitenne / KPN / Telefonica Deutschland
Countries: Netherlands
::: add a comment
This article is part of dossier

IoT


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

T-Mobile, Tele2 match Vodafone revenue share in Dutch market in Q3

Published 03 Dec 2018 08:49 CET | Netherlands
The contraction in the Dutch mobile services market slowed to 1.1 percent in the third quarter, for EUR 988 million in revenues. ...

Dutch market Q3 results: Tele2 leads growth, reaches mobile breakeven

Published 16 Nov 2018 11:49 CET | Netherlands
The Dutch telecom market grew for the first time in a long time in the third quarter. Based on the results from the four largest ...

Last week in telecoms: earnings and 5G weighing in

Published 29 Oct 2018 07:00 CET | Europe
The stock market was trending down in week 43, leading to a loss for the EuroStoxx 50 index of 2.4 percent. The Telecompaper ...

KPN sees little impact in near term from open cable regulation

Published 26 Oct 2018 10:37 CET | Netherlands
KPN said it does not expect any impact in the near- to medium-term from the Dutch regulator's plan to make cable operator ...

KPN Q3: klanttevredenheid gestegen, omzet -1,6%, verwachtingen 2018 gehandhaafd

Published 24 Oct 2018 07:47 CET | Netherlands | Update: 24 Oct 2018 08:23 CET
Het management van KPN is tevreden over de gang van zaken in het derde kwartaal. De klanttevredenheid steeg naar een ...

Ziggo spends most on business media campaigns in Q3, T-Mobile pushes 'hold'

Published 22 Oct 2018 14:35 CET | Netherlands
In a traditionally quiet third quarter, Ziggo has among all telecom and internet providers put up the highest budget for the ...

Last week in telecoms: from +16% for Euskaltel to -10% for Bouygues

Published 22 Oct 2018 07:00 CET | Europe
European telecoms stocks generally made a recovery during week 42. Our index was up 0.5 percent, still lagging the EuroStoxx 50 ...

KPN to resume rollout of DVB-T2 for Digitenne in Feb

Published 18 Oct 2018 11:34 CET | Netherlands
KPN has announced its schedule for the upgrade of its DTT service Digitenne to the new standard DVB-T2. Rollout began this year ...

KPN Ventures puts money into Cujo AI

Published 18 Oct 2018 09:23 CET | World
KPN Ventures said it has provided growth capital to Cujo AI, which uses machine learning to analyse endpoint data for ...

KPN updates SMB mobile plans

Published 17 Oct 2018 17:23 CET | Netherlands
Dutch operator KPN has renewed some of its mobile subscriptions for SMEs. Data bundles on most of the plans are bigger. In ...

KPN adds Vonage Nexmo APIs to offering

Published 15 Oct 2018 11:04 CET | Netherlands
Dutch operator KPN has started offering the Vonage Nexmo APIs to customers on its API Store. A selection of the APIs was offered ...

Last week in telecoms: KPN and DNA looking ahead and merger news from Sweden and Netherlands

Published 15 Oct 2018 07:00 CET | Europe
The European telecoms stocks had a relatively good week. The EuroStoxx 50 index was down 4.5 percent in week 41, versus a decline ...

KPN Wholesale to increase ODC FTTH tariffs from Jan

Published 13 Oct 2018 14:38 CET | Netherlands
KPN Wholesale will from 1 January increase the tariffs for fibre optics, part of ODF FTTH. All tariff ceilings per capex class ...

KPN preparing new strategic plan and cost reductions

Published 12 Oct 2018 08:28 CET | Netherlands
KPN is preparing further restructuring and cost cuts, people familiar with the matter told Telecompaper. The Dutch operator's new ...

Dutch 4G smartphones penetration rises to 88% in Q3

Published 10 Oct 2018 15:00 CET | Netherlands
The penetration of phones and smartphones with 4G support in the Netherlands grew by 5 percentage points year-on-year to 88 ...

KPN strengthens lead on Dutch business market despite drop in sales

Published 09 Oct 2018 09:00 CET | Netherlands
The Dutch business telecom services market was worth EUR 579 million in the second quarter, down 8.4 percent from a year earlier, ...

KPN, Olisto, ABN Amro build app to order batteries for smoke alarm

Published 08 Oct 2018 10:46 CET | Netherlands
KPN announced that it participated in a project to develop an app for monitoring smoke alarm batteries. The app will order ...

KPN reduces locations for MDF access

Published 05 Oct 2018 15:33 CET | Netherlands
KPN Wholesale has made some changes as a result of the latest market analysis decision made by ACM on Wholesale Fixed Access ...

KPN conducts 5G test for precision agriculture

Published 04 Oct 2018 15:09 CET | Netherlands
KPN said it has successfully tested the first 5G application for precision agriculture on a test farm at a Wageningen University ...

Dutch FTTH market to add another 285,000 homes passed, as investor interest grows

Published 04 Oct 2018 11:22 CET | Netherlands
Around one in three Dutch households (36%) had access to fibre at the end of September, according to data from the Telecompaper ...

KPN, VodafoneZiggo take 80% of Dutch fixed market, 64% in mobile

Published 03 Oct 2018 12:26 CET | Netherlands
The Dutch broadband market showed marginal growth in the second quarter, while the number of fixed lines and TV subscribers ...

KPN keeps outlook after solid Q2

Published 26 Jul 2018 08:54 CET | Netherlands
KPN reported adjusted revenues of EUR 1.40 billion for the second quarter, down 1.5 percent from the year before due to the ...

KPN revenues slide 3.4% in Q1, outlook unchanged

Published 26 Apr 2018 09:13 CET | Netherlands
Revenues for the quarter fell 3.4 percent from the year before to EUR 1.40 billion, with no contribution from recently disposed ...





Calendar   /   Industry Events

15 Oct Broadband World Forum 2019
16 Oct Netflix Q3 2019
16 Oct Limelight Networks Q3 2019
16 Oct Dtac Q3 2019
16 Oct Crown Castle Q3
16 Oct Berec stakeholder forum
17 Oct Ericsson Q3 2019, Investors day
17 Oct Elisa Q3 2019
17 Oct Telia interim report
17 Oct Central European Media Q3 2019
17 Oct Tele2 Q3 2019
18 Oct Digi Q3 2019
21 Oct Logitech fiscal Q2
21 Oct Brand Marketing and Digital Summit
22 Oct DNA Q3 2019
22 Oct Grameenphone Q3 2019
22 Oct Snap Q3
22 Oct Calix Q3 2019
22 Oct MWC Los Angeles 2019
23 Oct AT&T Q3 2019
23 Oct Rogers Communications Q3 2019
23 Oct Telenor Q3 2019
23 Oct Millicom Q3 2019
23 Oct Netgear Q3
23 Oct Microsoft fiscal Q1
23 Oct Annual Customer Service Summit
::: More Calendar Items