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General

Portuguese regulator fines Nos EUR 2.6 million

Tuesday 13 August 2019 | 11:06 CET | News
Portugal's National Communications Authority (Anacom) imposed a EUR 2.6 million fine on Nos for failure to comply with rules on ending a contract, after incurring 186 administrative infractions. According to the regulator, Nos refused 41 in-store requests for contract termination and also refused the contract termination form that 16 customers tried to deliver in shops. Among other infractions, on 18 occasions Nos did not make the contract notice forms available to consumers. 

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Categories: General
Companies: Anacom / Nos
Countries: Portugal
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