T-Mobile US announced it will soon offer in-store, same-day device repairs at 500 stores across the country, with more on the way. In addition, the operator is adding new Protection<360> benefits for customers from November.
T-Mobile is upgrading 500 stores across the country to include in-store device repairs by industry-certified experts from Assurant, with more locations to come. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country.
Starting 01 November, customers with Protection<360> can check the T-Mobile Store Locator to find an authorised location and then use the online appointment tool to get same-day repairs at a T-Mobile store. Repairs will be completed with manufacturer-approved parts.
T-Mobile’s upgraded Protection<360> insurance, provided by Assurant, will now cover up to five claims per year. This is more than the industry standard of three claims per 12 months. T-Mobile customers can add Protection<360> when they make a qualified T-Mobile device purchase, completed repair, lease or finance, or up to 30 days later.
