
The reason for the order was not made public due to legal secrecy in an ongoing case before the state court. WhatsApp had said that it was "disappointed" at the judge's decision to suspend its services, saying it had done the utmost to cooperate with Brazilian tribunals but it did not possess the information the court was requesting.
Mark Zuckerberg, CEO of WhatsApp's parent company Facebook, called on Brazilians to demand WhatsApp never be blocked again. This was the app's second suspension in five months.In a post in English on his Facebook page, the Facebook founder urged Brazilians to gather outside Congress in the capital Brasilia at 18.00 hours on 04 April to rally in favor of legislation that would prevent internet services from being blocked. He also posted a link to a petition, calling efforts to block communication "very scary in a democracy."