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Wireless

Zain Jordan picks Labiba.AI for automated customer service messenger

Tuesday 28 September 2021 | 14:08 CET | News
Zain Jordan has partnered with Labiba.AI to create an automated Messenger service for customer support. Labiba.AI  has introduced a tailored Arabic natural language processing and machine learning software for personalised customer service using a human-like conversation. A built-in handover protocol lets the Messenger pass complex customer requests to a live agent. 

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Categories: Mobile & Wireless
Companies: Zain Jordan
Countries: Jordan
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