At Bharti Airtel, Gopalan was responsible for the consumer business in different regions of India, including broadband connections and satellite TV in addition to mobile communications. His work focused on generating USPs through innovative offerings, which helped differentiate Airtel in a highly price sensitive market.
Before joining Airtel, Gopalan worked in the UK for over ten years – at first in a number of functions for Capital One, an American financial services provider, which he left as Managing Director UK in 2009. He then worked as Chief Marketing Officer at T-Mobile UK and was part of the management team that led T-Mobile merging with Orange. After this, he served as Director Consumer Business Unit at Vodafone UK for three years.
