The explosive growth of smart mobile devices, applications, and Internet of Things (IoT) has created a big challenge for legacy Wireless LAN (WLAN) products, which were all designed when Smartphones and tablets didn’t exist and cloud platforms like AWS were still in their infancy.
For example, smart devices have substantially increased the number of users on the wireless network. This not only creates capacity, coverage, and interference issues that adversely impact performance, but it severely complicates Wi-Fi troubleshooting. There are way more mobile hardware platforms, operating systems, and applications today than a decade ago, which cause IT to constantly react to user issues vs. proactively planning ahead of them. Using packet sniffers and manual processes to identify and remediate problems across all these different variables just won’t scale, creating the need for a better solution for wireless operations in today’s smart device era.
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