The Digital Revolution has been one of the hot topics in the press and medias over the last months. From a Telecom Operator standpoint, the digital revolution basically means a myriad of new services: the so-called ‘digital services’. Along with the traditional services (Voice, SMS and good old data services), the operators have extended their portfolio to a large panel of new services:
- Mobile e-commerce and direct mobile payment with relationships between retailers and mobile operators
- Mobile money and growing of relationships between mobile operators and banks
- Over-the-top messaging services with some messaging offers of OTT Players bundled into mobile operators’ offers
- Pay TV and Video-on-demand with relationships between mobile operators and the new broadcasters
- Music Streaming services created or distributed by mobile operators in collaboration with digital rights owners
- Cloud services (email, storage, etc.) offered by mobile operators on top of their communication services
- Social Media intertwined in everything customers do and purchase
- Internet-of-Things based on Machine-to-Machine offers from mobile operators
But new services usually also mean new risks of revenue leakage…
This whitepaper can help operators understand the impacts of a change from traditional services to new digital services. These impacts have consequences on existing revenue assurance controls. The whitepaper gives recommendations on what Revenue Assurance Managers should now focus on in order to avoid new billing errors and move smoothly through this digital transition journey.
You want to read more?
Download the whitepaper below and if you have any questions related to it or to any of our Revenue Assurance or Fraud Detection services, please don't hesitate to contact us and check our website: www.araxxe.com. We will be happy to help!
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