It's time to focus on quality in the IoT Ecosystem

White Paper Breedband Wereld 10 NOV 2016 Provided by: Comarch
It's time to focus on quality in the IoT Ecosystem
Mobile customers have become very demanding. They constantly search for a better price, a more reliable connection, or higher quality. 

Machines, in a way, are similar. 

Maybe the price factor is not as important to them as it is to people, but high quality is a must. Without appropriate quality of service (QoS), data transmission can’t be established and the whole device system can collapse. For example, a battery can get lost or rebooting can take too long, resulting in loss of connection and leading to a serious device or process malfunction. 

In the energy sector, devices are spread out over large geographical areas making service trips very costly. Metering devices also are highly sensitive to service disruption resulting from loss of connectivity. 

Quality also differs depending on the standard and type of connectivity used by customers. In many verticals, mobile connectivity still outmatches new wireless standards (LoRa, SIGFOX, etc.) because it delivers the highest quality for IoT services.

Read this whitepaper to learn about:

  • What does quality mean in IoT? 
  • The specifics of modern IoT services 
  • Why real-time actionable IoT analytics? 
  • The various expectations of IoT customers 
  • Modern IoT solutions – a win-win for IoT providers and customers
This content is provided by Comarch. Visit the website at https://www.comarch.be/nl/

Categories:

Internet

Companies:

ETC,  Sigfox

Regions:

Wereld

Tags:

Services

Related Articles

WERELD 12 DEC 2016

Integrating SOS functionality into the complex OSS world

SON (self-organizing networks is not just a buzz-word, but an essential part of mobile network operators' (MNO) operational support systems (OSS). Using human engineering skills to manage networks ended with the introduction of 4G technologies, and full manual management of telecom networks is now simply impossible. Comarch

WERELD 18 NOV 2016

Sigfox haalt 150 miljoen euro op

De Franse IoT-startup Sigfox heeft bij een nieuwe investeringsronde 150 miljoen euro opgehaald. Het verse kapitaal is afkomstig van oliemaatschappij Total, Salesforce en Henri Seydoux, oprichter van luxe warenhuis Christian Louboutin en drone-maker Parrot. Sigfox, opgericht in 2010, haalde begin 2015 115 miljoen dollar op, afkomstig van onder meer Telefonica, Engie, NTT Docomo Ventures, SK Telecom, Air Liquide en Elliott Management. Sigfox biedt een Low Power Wide-Area Network (LPWAN) voor IoT-toepassingen.

WERELD 21 OCT 2016

Applying an omnichannel strategy In telecommunications

Using more than one channel is nothing new. Twentieth century retailers such as Sears were successfully delivering their goods via both mail order catalogs and physical stores. Online ordering let retailers switch to a multichannel strategy, while social media platforms have become full self-service channels. Multichannel focuses on launching additional channels to serve customers, very often with different departments using different technologies to execute different strategies for each channel. Omnichannel is about seamless customer experience, regardless of the channel. Customers can choose the most convenient channel, and switch to any other channel within a single transaction without repeating actions. Download the whitepaper from Comarch and you will learn: what is an omnichannel strategy, key features of a true omnichannel solution, and ways to implement an omnichannel strategy

WERELD 1 SEP 2016

NFV/SDN enables telecoms to experiment with new customer services

From a business perspective, NFV/SDN technology is probably not judged on its technical capabilities, but rather on how it can improve operational and business efficiency. In particular, it can be assessed in regard to its capacity to boost service innovation and reduce time to market. In both cases the judgment should be made from the customer service perspective, however exciting the technological aspects may be for network engineers or other IT experts.

WERELD 18 JUL 2016

How to save time and money on telecom network merger & acquisition process

Telecom companies, especially in Europe, are facing hard times. Even though new technologies are being introduced every few years, they do not translate directly to increased sales and profits in the way they used to. Intensive competition, coupled with decreasing incomes from traditional services (voice and data) force telecoms companies to seek higher operational effectiveness – or in other words, to search for cost savings in their organizations. This is one of the reasons why we currently observe an increasing number of merger & acquisition processes on the telecommunications market. And those processes usually result in network consolidations – one way that network maintenance costs can be reduced.

WERELD 16 JUN 2016

How telecoms can become pro-active in managing customer experience

Constantly growing competition on the telecommunications market forces communication service providers (CSPs) to fight to improve their competitive position, and customer experience is one of the main battlefields. The main opponents, the so called over the top (OTT) players originate mainly from the IT world and are usually very flexible in adapting to the market – both of which factors have raised the bar significantly. Mobile applications provided by companies such as Facebook, Uber or Spotify are light, easy to use and force the customer to interact constantly with the service provider. Compared to them, an SMS sent by a CSP when its subscribers are crossing international borders, or a message informing about a new promotion, seems to be quite modest. But telecoms companies are well positioned, in that they provide access to the network which powers the circulatory system of the contemporary economy. Telecoms have a multi-channel footprint, a direct billing relationship with their customers, and access to detailed information about those customers. CSPs could position themselves as a value-adding middleman in the increasingly complex mobile communications market.

Just In

19 DEC 16:42

SLT-Mobitel launches 5G network in Sri Lanka

19 DEC 16:19

Dialog Axiata launches 5G network, connects 1.5 million subscribers

19 DEC 15:56

UK govt to ban AI-enabled nudification apps to protect women, girls

19 DEC 15:42

3 UK launches last-minute Christmas sale

Commentary

13:56

Video market set for slower growth ahead

11:38

Netflix buys Warner Bros to deepen content catalogue

11:11

KPN's mixed performance in Q3 raises questions for strategy day

15:26

Stock markets breaking records but what happened to Odido's IPO plans?

Background

01:04

The week in telecom: Wi-Fi bolt-ons take off to boost broadband growth, video market works on consolidation

01:39

The week in telecom: Netflix wins bidding for Warner Bros, Apple poaches new execs, Samsung debuts trifold

13:51

Proximus vs. Telenet: Proximus performs better in Q3 while Telenet uses up cash

14:16

Proximus Domestic still struggling with low margins

Complete profile

Before downloading the whitepaper, we would like to ask you to complete your profile with company and position. After confirming you will receive the white paper.