The new report Dutch Business User Insights provides a snapshot of Dutch users of business services, with a clear focus on ICT services such as VPN, cloud, Teams and use of AI. Many employees have embraced the hybrid way way of working and this effects employer's choices of which ICT services and facilities are needed to facilitate this hybrid working.
The report start by painting the picture of how many days people work, and how many from home. Following topics are:
- Internet connectivity: Use of Wi-Fi, any solutions used to improve Wi-Fi, any technical issues while working from home, type of internet connection, which provider for telecoms services at home.
- Business services: The use of VPNs, cloud services, collaboration tools, and video-meeting platforms, as well as Microsoft Teams functionalities and usage are described. It also highlights use of AI applications and the key ICT challenges and benefits Dutch workers face
- WFH policy: This section covers the importance of WFH policies in employer choice, office facility improvements, and the time spent in daily online meetings
- AI: To what extent are companies using AI, what is the impact on employees' own work, and in which departments is AI being used?
A must read for ....
Telecom operators will be interested as the report details the need for connectivity. Employers in many sectors will be interested to learn about the conditions of hybrid working and how they can be optimised in terms of equipment, remuneration and employee well-being. Many key players are discussed, including Microsoft, Zoom, KPN, Vodafone, Ziggo, Odido, Google, Dropbox, Citrix and Cisco.
