Generative AI use in Japan nearly doubles as mobile habits shift - NTT Docomo
Generative AI use in Japan has almost doubled in a year, with 51 percent of survey respondents now using it, up from 27 percent in February 2025, according to research by NTT Docomo's Mobile Society Research Institute. Use is spreading beyond younger people and beyond search and writing, to business tasks and personal advice. In a 2025 survey, 54 percent of users said generative AI quickly resolves their questions or concerns, and 51 percent said consulting it was easier than talking to a person. Trust lagg