PLDT Home adopts Amdocs' Store Genie AI customer services platform
PHILIPPINES 04:59

PLDT Home adopts Amdocs' Store Genie AI customer services platform

Amdocs has deployed its 'Store Genie' AI customer services platform at PLDT Home, the wireline and broadband division of Philippines operator PLDT. This follows the rollout earlier this year at Smart Communications, PLDT's wireless subsidiary. The Store Genie system is now live across 149 Smart and PLDT Home retail and customer service locations nationwide, supporting more than 750 frontline agents.

OTE raises EUR 100 million in bond issue subscribed by Deutsche Telekom
GREECE 04:03

OTE raises EUR 100 million in bond issue subscribed by Deutsche Telekom

Hellenic Telecommunications Organization (OTE) has issued an EUR 100 million bond loan maturing in June 2027. The annual yield for the bond is 2.951 percent, and the entire issue was fully subscribed by Deutsche Telekom. OTE Group plans to use the proceeds from this financing to cover general corporate needs.

Irish regulator awards Trusted Flagger status to three groups
IRELAND 25 JUN

Irish regulator awards Trusted Flagger status to three groups

Irish regulator Coimisiun na Mean (Cnam) has awarded 'Trusted Flagger' status under the Digital Services Act (DSA) to three new organisations for the next three years - the Jewish Representative Council of Ireland (JRCI), the Irish Music Rights Organisation (IMRO), and the Irish Internet Hotline (IIH). This follows the award of Trusted Flagger status to the Central Bank of Ireland in April 2025.

Alaska Communications appoints new CEO, President
UNITED STATES 25 JUN

Alaska Communications appoints new CEO, President

Alaska Communications has announced the appointment of Courtland Madock as President and CEO with effect from start-September 2026. She will take over from Paul Fenaroli, who will step down as President and CEO in August. She has over 18 years' experience in the telecoms and broadband industry, including senior leadership positions at US Cellular, WOW!, and Brightspeed.

Degadt steps down as head of Digi Belgium
BELGIUM 25 JUN

Degadt steps down as head of Digi Belgium

Jeroen Degadt is stepping down as general manager of Digi Belgium at the end of this month, the company confirmed to De Tijd. A replacement has yet to be announced.

Armenia to launch IMEI registration system
ARMENIA 25 JUN

Armenia to launch IMEI registration system

Armenia plans to implement a single system for registration of IMEI (International Mobile Equipment Identity) codes, reports Arkatelecom.am. A draft proposal has already been introduced, and if the document is adopted, customers will face an obligation to register their handsets on the system. An AMD 3,000 fee will apply to handsets purchased within the last two years, but no fee for older handsets. 

Intrado extends emergency comms support contract with AT&T
UNITED STATES 25 JUN

Intrado extends emergency comms support contract with AT&T

Intrado, global provider of emergency communications technology, has extended a partnership with AT&T to support next-generation emergency communications across the latter's mobile and VoIP services using the Intrado NG Nexus platform. This will provide AT&T customers with enhanced emergency routing and location accuracy; as well as technology to support Next Generation 911 (NG-911) services.

Egg Power signs 90MW onshore wind PPA with Amazon
UNITED KINGDOM 25 JUN

Egg Power signs 90MW onshore wind PPA with Amazon

Egg Power, clean energy infrastructure subsidiary of Liberty Global, has signed a new onshore wind Power Purchasing Agreement (PPA) with Amazon, the latest onshore renewable energy agreement in the UK. Amazon has agreed to buy 90MW of wind energy from the Chirmorie Wind Farm in South Ayrshire, Scotland. Egg Power secured the project rights to the wind farm earlier in 2026, with construction set to start soon. This is the second long-term PPA signed by Egg Power in 2026, following a contract for Virgin Media

Openreach connects first Project Gigabit premises in Worcestershire
UNITED KINGDOM 25 JUN

Openreach connects first Project Gigabit premises in Worcestershire

Openreach has connected the first homes and businesses in Worcestershire through a GBP 41 million Project Gigabit contract awarded by Building Digital UK (BDUK). The contract will see Openreach deliver gigabit-capable broadband to over 20,000 premises in the hardest-to-reach areas of the English county. The first connections are now live serving premises in Callow End, Powick, Hallow and Lower Broadheath; with network build also underway in the Knightwick area. 

ITS Technology exec named Chair of SHiFT Group
UNITED KINGDOM 25 JUN

ITS Technology exec named Chair of SHiFT Group

UK fibre network operator ITS Technology Group said its Head of Safety, Health, Environment and Quality (SHEQ), Michael Jones, has been selected as Chair of the Safety & Health in Fibre Telecoms (SHiFT) Group. A Chartered Member of the Institution of Occupational Safety and Health (CMIOSH), he previously acted as Vice Chair and Director of the group, which works to share best practice and deliver improvements in health and safety across the UK fibre and telecoms sector. 

P3 develops RF Digital Twin to check mobile networks on T-Cloud
GERMANY 25 JUN

P3 develops RF Digital Twin to check mobile networks on T-Cloud

German consultancy P3 communications is developing RF Digital Twin, a 3D model to assess mobile networks using Deutsche Telekom's sovereign cloud infrastructure, T-Cloud, and Nvidia technology. The RF Digital Twin creates a digital representation of the mobile network enabling operators to assess coverage, capacity, interference, and energy efficiency. The model will enable 3D radio visualisation, beam modelling, and time-based scenario simulations. Data are processed within the cloud infrastructure located

Telenor subsidiary wins place on UK defence comms system framework
UNITED KINGDOM 25 JUN

Telenor subsidiary wins place on UK defence comms system framework

KNL, Telenor-owned defence communications company,  has been selected as an approved supplier on the UK's Tactical Communication Systems Framework (RM6393). It has won a place on Lot 2 (Systems) and Lot 3 (Components), covering frameworks respectively worth up to GBP 4.7 billion and GBP 727 million over eight years. KNL will supply fully integrated high-frequency (HF) comms systems and specialist components for defence systems.

RUSSIAN FEDERATION 25 JUN

MTS Russia to pay RUB 70 bln in dividends

The annual general shareholders meeting of Russian operator MTS has approved payment of RUB 69.941 billion in dividends from the financial result of 2025. That's equal to RUB 35.0 per ordinary share, the same as the previous year.

SWITZERLAND 25 JUN

Sunrise Business introduces legal, cyber insurance for SMEs with Axa

Sunrise Business is introducing two new insurance packages for small and medium sized firms. Business Legal Insurance provides protection in the case of legal disputes, for example relating to personal-rights violations on the internet, credit-card or identity misuse, contract-law disputes or conflicts relating to Internet domains. It costs CHF 64.85 per month. Business Cyber Insurance protects against the consequences of a cyber attack including, for example, the cost to eliminate the malware, the restorat

GLOBAL 25 JUN

Google confirms new Play Store terms to roll out from end-June

Google announced new billing terms and fees on the Play Store for Android apps will be available from 30 June in the US, UK and EU. This is part of the company's efforts to comply with competition cases in those markets and open up the Android ecosystem to alternative distribution channels. From that date app publishers can use their own billing systems and websites to sell apps, games and subscriptions, and pay lower fees if they use Google Play services.

POLAND 25 JUN

Odin Holding grows revenues 8% in 2025

Revenues at Odin Holding, the owner of Polish operators Inea and Fiberhost, totaled PLN 673 million in 2025, up by 7.7 percent year-on-year, reports Telko.in citing data filed in the National Court Registry. EBITDA amounted to PLN 425.8 million, up by 14.6 percent, and the company's net loss reduced slightly to PLN 245.6 million from PLN 255.4 million in 2024. 

SOUTH AFRICA 25 JUN

Vodacom offers postpaid, home internet customers Amazon Prime subscription

Vodacom South Africa has partnered with Amazon.co.za to offer customers expanded benefits through Amazon Prime. Under the new offering, Vodacom's R Core, Red Flexi and Red VIP subscribers receive full Amazon Prime benefits immediately. Customers signing up for Home Internet, Mobile Broadband or Fibre plans will become eligible for Amazon Prime starting in August.

POLAND 25 JUN

Hawe Telekom completes debt restructuring

Polish operator Hawe Telekom announced that it has completed a restructuring process, leaving the Industrial Development Agency (APR) with a 99 percent stake in the company. The process was confirmed in a decision by the Warsaw Regional Court, rejecting appeals over an agreement with creditors.

UNITED STATES 25 JUN

Extreme Networks intros Multi-Beam Wireless to equip stadiums with massive Wi-Fi access

Extreme Networks is looking to build market share in the stadium connectivity segment with the launch of its new Multi-Beam Wireless solution. Building on Extreme's track record in delivering in-venue wireless connectivity, Multi-Beam Wireless's sixteen-sector directional antenna system aims to satisfy growing customer demands in challenging stadium environments, as fans increasingly want access to live streams and mobile apps at the game just as they would get elsewhere. Extreme's AP5022FX Wi-Fi 7 APs are

GLOBAL 25 JUN

GSMA and Pleias release open AI dataset for telecom sector

The GSMA and French AI start-up Pleias, which specialises in data processing and generation for LLM (Large Language Model) training, announced the release of the Telco Common Corpus (TCC), a body of public knowledge designed for stakeholders that want to build AI models focused on the telecom sector. TCC has been assembled using high-quality open data to support advanced training requirements for general and frontier models. It unlocks insights from multiple data sources, including 3GPP documents, US/EU pat

BELGIUM 25 JUN

Broadband drives small increase in Belgian telecom revenues in Q1

The Belgian telecom market managed modest growth of 0.4 percent in service revenues in the first quarter, reaching a value of nearly EUR 1.8 billion. Growth came from fixed broadband services, while mobile and fixed telephony contracted, according to the latest research by Telecompaper.

SPAIN 25 JUN

Spanish FTTH lines up another 60,000 in May, led by Digi

The total number of active fibre to the home (FTTH) connections in Spain reached 18.01 million in March 2026, up over 1 million year on year and around 76,800 sequentially, according to the latest official monthly update from sector watchdog CNMC that complements its mobile report. Fibre connections account for over 91 percent of the fixed line total of 19.71 million, the latter up from 18.97 million a year earlier and equivalent to nearly 40 lines per 100 inhabitants.

UNITED KINGDOM 25 JUN

Rapid AI adoption leaves London firms struggling with skills gap

A new survey of more than 2,000 London business leaders for advocacy group BusinessLDN shows that only half (50%) believe their existing workforce has the skills needed to take advantage of AI technology. This is down from 63 percent, but the proportion of leaders saying they have significant skills/capacity gaps has reached a record 15 percent, up from 4 percent last year. Just over one third (35%) said they have some gaps in skills/capacity, broadly flat compared to previous surveys. The survey was conduc

POLAND 25 JUN

Orange Poland deploys new base stations in holiday destinations

Orange Poland said it will deploy eight new base stations in popular holiday destinations across the country. All the base stations will support the 5G standard on the C band. One of the base stations already launched, and the rest will be ready by 10 July. The new base stations are in Ladek Zdroj, Dabki, Debki, Wicie, Rowy, Kolobrzeg, Leba and Jastarnia.

Just In

04:59

PLDT Home adopts Amdocs' Store Genie AI customer services platform

04:03

OTE raises EUR 100 million in bond issue subscribed by Deutsche Telekom

25 JUN 14:59

Irish regulator awards Trusted Flagger status to three groups

25 JUN 14:46

Alaska Communications appoints new CEO, President

Commentary

23 JUN 09:56

ACM blocks Delta/Glaspoort deal - what can KPN do?

5 MEI 10:55

KPN: the art of making one-offs structural

4 MEI 14:25

Open Dutch Fiber outlook: time to restart roll-out?

20 APR 10:36

Netflix back to organic growth and doing just fine

Background

21 JUN 22:52

The week in telecom: sovereignty debate comes to VivaTech, Ericsson succession and Fox buys Roku

1 JUN 00:13

The week in telecom: EU telcos push sovereign services as governments question foreign tech investors

23 MEI 23:42

The week in telecom: Starlink ready to go public, Singapore telco M&A and Google courts AI subscribers at I/O

18 MEI 00:31

The week in telecom: US operators mount rural satellite challenge, Cisco cashes in on AI boom