VMO2 combines commercial, operations functions into new Consumer unit
Virgin Media O2 has announced plans to create a new Consumer unit by combining its Commercial and Data and Operations functions. The new Consumer unit will include retail, customer service, digital, propositions and trading - led by newly-appointed Consumer CEO Lyssa McGowan. She will join the group's Executive Committee on 08 July, reporting to CEO Lutz Schueler. She has extensive commercial and retail leadership experience, including more than 10 years at Sky, where she rose to Chief Consumer Officer. Mos