0
Wireless

Price still No1 reason to recommend mobile provider; image becoming more important when choosing plan

Friday 20 March 2015 | 16:36 CET | Author: Marion ter Welle | Market Commentary
Dutch consumers who recommend their mobile provider to others most often did so in Q1 2015 because of price, reliability and quality/coverage of the connection. Other important reasons were the plans on offer and the customer service provided. These top five reasons had not changed compared to Q4 2012, although the order of the top five had changed. When choosing a mobile connection, price and the type of mobile phone remain the most important reasons but service aspects such as the network quality and the provider's image are gaining in importance. This is shown by recent research from

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?


This article is an opinion of Telecompaper.


Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Telecompaper
Countries: Netherlands
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.







Calendar   /   Industry Events

15 Oct Broadband World Forum 2019
16 Oct Netflix Q3 2019
16 Oct Limelight Networks Q3 2019
16 Oct Dtac Q3 2019
16 Oct Crown Castle Q3
16 Oct Berec stakeholder forum
17 Oct Ericsson Q3 2019, Investors day
17 Oct Elisa Q3 2019
17 Oct Telia interim report
17 Oct Central European Media Q3 2019
17 Oct Tele2 Q3 2019
18 Oct Digi Q3 2019
21 Oct Logitech fiscal Q2
21 Oct Brand Marketing and Digital Summit
22 Oct DNA Q3 2019
22 Oct Grameenphone Q3 2019
22 Oct Snap Q3
22 Oct Calix Q3 2019
22 Oct MWC Los Angeles 2019
23 Oct AT&T Q3 2019
23 Oct Rogers Communications Q3 2019
23 Oct Telenor Q3 2019
23 Oct Millicom Q3 2019
23 Oct Netgear Q3
23 Oct Microsoft fiscal Q1
23 Oct Annual Customer Service Summit
::: More Calendar Items