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20% of US pay-TV subscribers were dissatisfied - study

Friday 17 March 2017 | 11:51 CET | News
A fifth (20%) of US pay-TV subscribers were dissatisfied with their pay-TV service at the end of last year, up 100 percent from early 2013, a study from Parks Associates showed. The researcher said high satisfaction with pay-TV fell across all providers though telecom services witnessed the highest drop in highly satisfied customers, compared to cable and satellite providers. Only one-third of pay-TV subscribers said they were very satisfied with their service, narrowing from the 57 percent who indicated very high satisfaction levels in 2013. The study also revealed that while the pay-TV

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Categories: Broadcast & Satellite / Internet
Companies: Amazon / HBO / Hulu / Netflix
Countries: United States
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