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Almost 20% of Dutch buy groceries online

Thursday 2 June 2016 | 11:12 CET | News
Almost 20 percent of the Dutch have ordered groceries online in the past six months, up from 10 percent a year ago, according to research by GfK. Personal hygiene and home cleaning products are the most common things to buy online. Most people who buy groceries online do so a maximum once a month, and only a small group shop more often. Among online retailers, consumers were most satisfied with transaction phase of shopping and least satisfied with the service, especially at online supermarkets. Many find the delivery costs a barrier to shopping more online. Among those who don't shop online,

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Categories: Internet
Companies: GfK
Countries: Netherlands
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