0
Broadband

Amazon faces wave of complaints over difficulties cancelling Prime after Norwegian consumer report

Thursday 14 January 2021 | 13:15 CET | News
The Norwegian Consumer Council said sixteen consumer organisations in Europe and the US are taking action against Amazon based on the council's report, 'You can log out, but you can never leave'. The council has filed a complaint at the Consumer Protection Authority for breach of the Unfair Commercial Practices Directive. It said Amazon makes it difficult for customers to leave its Amazon Prime service by using "dark patterns" to confuse and frustrate them.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet
Countries: Norway / World
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Amazon reaches 200 million Prime subscribers

Published 16 Apr 2021 08:57 CET | World
Amazon.com has passed over 200 million subscribers for its Prime free delivery service. CEO Jeff Bezos gave the figure in an ...

Amazon Prime launches in Saudi Arabia, offers Arabic subtitles and dubbing for some Prime Video items

Published 28 Jan 2021 14:10 CET | Saudi Arabia
Amazon has announced the launch of Amazon Prime in Saudi Arabia, with a free 30-day trial followed by a subscription fee of SAR16 ...

Amazon launches its first mobile-only video plan with Airtel in India

Published 14 Jan 2021 07:06 CET | India
Amazon has introduced its worldwide first mobile-only plan in India, in partnership with domestic operator Bharti Airtel. Dubbed ...

Amazon Prime Video app launches on Freesat platform

Published 18 Dec 2020 10:35 CET | United Kingdom
Freesat, UK free-to-air satellite TV service, has announced the launch of the Amazon Prime Video app on its platform. ...

MultiChoice's DStv launches Amazon Prime Video on Explora Ultra decoder

Published 16 Dec 2020 14:13 CET | South Africa
MultiChoice's DStv has added Amazon Prime Video to its recently-launched Explora Ultra decoder. DStv customers with a Prime Video ...

EU unveils plans for new e-commerce, online platforms regulation

Published 15 Dec 2020 17:41 CET | Europe
The European Commission has unveiled its long-awaited legislation on the digital services sector. The proposal includes the ...

EU charges Amazon with using marketplace sellers' data to boost its own sales

Published 10 Nov 2020 13:45 CET | Europe
The European Commission has accused Amazon.com of abusing its dominant position by using sales data from third-party sellers on ...





Calendar   /   Industry Events

10 May Ceva Q1 2021
10 May Weibo Q1 2021
10 May Boingo Wireless Q1 2021
10 May Synchronoss Q1
10 May NortonLifeLock fiscal Q4, investors day
10 May 8x8 fiscal Q4 results
11 May Magyar Telekom Q1 2021
11 May Radcom Q1 2021
11 May Vizio Q1 2021
11 May Sonim Q1 2021
11 May Telefonica Brasil Q1 2021
11 May Allot Q1 2021
11 May Softbank FY results
11 May United Internet Q1 2021
11 May Lattice Semiconductor investor day
11 May Small Cells World Summit
12 May Airtel Africa Q1 2021
12 May Mediaset Q1 2021
12 May NEC FY results
12 May Telefonica Deutschland Q1 2021
12 May Deutsche Telekom Q1 2021
12 May Bredband2 Q1 2021
12 May Syn Q1 results 2021
12 May OTE Q1 2021
12 May Lumentum fiscal Q3
13 May Inwit Q1 2021
13 May Telefonica Q1 2021
13 May Poly fiscal Q4
13 May Alibaba Group Q1
13 May DZS investors day
::: More Calendar Items