Apple stores ranked first in mobile customer satisfaction

Thursday 29 November 2012 | 16:59 CET | News
Whether shopping online or at walk-in stores, those who bought a mobile phone at an Apple store or at Apple.com had a better overall experience than shoppers at any other mobile-phone store, according to a survey from the Consumer Reports National Research Centre. When it came to ratings for checkout and service, only App's walk-in and online stores received top scores for both attributes. Costco received high marks in the survey for service and pricing on the mobile phones it sells at special kiosks within its warehouse stores, and Walmart matched Costco in offering pleasing prices. Best Buy

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Categories: Mobile & Wireless
Companies: Apple / Best Buy
Countries: United States
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