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General

Australia sees 33% increase in telecom complaints

Friday 3 February 2017 | 10:27 CET | News
Complaints as a proportion of telecom services in operation (SIO) were almost 33 percent higher in the December quarter of 2016 compared to the same time the previous year, according to a report from the industry ombudsman. The total complaints per 10,000 SIO for all participating service providers were 6.4 complaints per 10,000 for the period October to December 2016.

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Categories: General
Companies: Optus / Telstra / Vodafone
Countries: Australia
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