0
Broadband

Australian watchdog releases guide for fixed wireless broadband subscribers

Monday 27 May 2019 | 08:59 CET | News
The Australian Competition and Consumer Commission (ACCC) has released recommendations on how broadband service subscribers can seek compensation from their provider if they receive poor speeds, and how users can access more information about their service. The ACCC is also offering customer tips on how to get the most out of their broadband service while the fixed wireless network is being upgraded.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: Australian Competition and Consumer Commission
Countries: Australia
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

NBN Co launches regional Australia unit, business NBN Satellite Service

Published 01 Nov 2019 07:35 CET | Australia
NBN Co, the company building and operating Australia's national broadband network, reports it has created a business unit solely ...

Australian consumer body to examine affordability of basic NBN products

Published 14 Oct 2019 16:55 CET | Australia
The Australian Competition & Consumer Commission (ACCC) said it will examine the affordability of basic NBN products. In related ...

Australia to introduce bigger rebates to boost NBN standards

Published 02 Oct 2019 09:55 CET | Australia
Australia's Competition and Consumer Commission (ACCC) has proposed new terms aimed at improving NBN Co's wholesale service ...

NBN Co consults on wholesale pricing, video streaming services

Published 03 Jul 2019 09:36 CET | Australia
NBN Co, the company building and operating Australia's broadband access network, has released a Wholesale Pricing and Product ...

Australia's NBN tops 5 mln household connections, 3 mln use higher speed plans

Published 21 May 2019 08:39 CET | Australia
Around 5.2 million Australian households are connected to the NBN, and nearly 60 percent are subscribed to higher speed plans, ...

Australia ends 2018 with 40 mln retail internet connections

Published 17 May 2019 09:58 CET | Australia
Consumers in Australia prefer to access the internet from their mobile devices. However, when downloading significant content ...

Australia improves speeds on fixed-line NBN services in Q1

Published 09 May 2019 08:58 CET | Australia
Speeds on fixed-line NBN services improved during the first quarter of this year, including during busy evening hours between ...

NBN Co's 9-month revenue jumps 45% to AUD 2 billion

Published 06 May 2019 09:38 CET | Australia
Over the last 12 months more than 1.3 million additional premises have been connected to an NBN service. For the nine months of ...