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Avaya expands platform choice for contact centre products with Microsoft Cloud

Monday 7 October 2019 | 09:24 CET | News
Avaya and Microsoft announced at Gitex Technology Week 2019 that they will join forces to bring contact centre services to the cloud. Avaya IX-CC, a Contact Center as a Service platform, will be available on Azure, hosted in Microsoft's cloud data centres in Abu Dhabi and Dubai. The service will be introduced initially in the Arab Gulf region with plans to expand the offer to other global regions in the future.

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Categories: Fixed
Companies: Avaya / Microsoft
Countries: World
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