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Broadband

BnA proposes more transparency for broadband customers

Monday 20 May 2013 | 11:17 CET | News
Germany's Federal Network Agency (BnA) has published key points to promote transparency for broadband users. These set out specific measures to significantly improve customer information. BnA President Jochen Homann said the measures were designed to improve transparency for broadband customers. He said maximum transparency was important, especially in light of the recent debate on Deutsche Telekom's new flatrate pricing. He said that consumers must know, before and after signing the contract, what service they can expect from their provider, and must be able to check what they are receiving.

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Categories: Internet
Companies: Deutsche Telekom
Countries: Germany
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