
Bouygues Telecom's revenue has declined by 26 percent over two years, while its costs increased by 10 percent, Bernard said. The company has lost 200,000 customers and seen its ARPU decline in the two years since Free Mobile entered the market in January 2012. Some 18 percent of Bouygues customers have switched to its B&You low-cost brand. CFDT representative Aziz Azam said "We have the biggest 4G network, but the lowest turnover of the three incumbent operators. Find the error."