Brazilian operators launch info campaign on mobile internet

News Wireless Brazil 19 JUN 2015
Brazilian operators launch info campaign on mobile internet
Brazilian mobile telephony and internet providers have launched an information campaign on mobile internet plans. The campaign, in a clear and simple language, aims to increase consumer awareness of the service, including explanations of the franchise and its limits, practical examples of data consumption and factors that may increase consumption or affect the browsing speed, plus tips for improving the use of the data plan. In addition to the campaign, operators are developing a series of actions to better inform customers, industry group SindiTeleBrasil announced. Among these is the adoption of a Code of Conduct, with conditions to be observed by the operators for a more clear, objective and transparent communication of offers. Taking part in the initiative are Algar, Claro, Oi, Sercomtel, TIM and Vivo.

Categories:

Mobile

Companies:

Claro Brasil,  Oi,  Sercomtel,  TIM Brasil,  Vivo

Countries:

Brazil

Tags:

Customer service, Data services, Product specifications & quality, Pricing, Marketing - Branding

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