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General

BT's onshore customer service agents handle 34 million calls in 12 months

Monday 1 February 2021 | 10:44 CET | News
BT confirmed that its UK and Ireland-based customer service advisors have answered 34 million calls in the past 12 months. The announcement comes as BT marks one year since completing a commitment to answer 100 percent of customer calls in the UK and Ireland, one year ahead of schedule.

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Categories: General
Companies: BT / EE / Plusnet
Countries: United Kingdom
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