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Wireless

CaixaBank launches chatbot for ImaginBank service

Monday 6 February 2017 | 14:45 CET | News
Spanish financial services provider CaixaBank, owned by La Caixa, has announced the launch of the Spanish banking industry's first ever chatbot, for use with its "mobile-only" ImaginBank service. The new chatbot service will be available via Facebook Messenger and will harness artificial intelligence to interact with customers using natural language, said CaixaBank. Customers will be given information on all the offers and promotions available to them, as well as those that best suit their needs or are available locally.

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Categories: Mobile & Wireless
Companies: CaixaBank / Facebook
Countries: Spain
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