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Chilean telecom complaints dip 1% in H1

Friday 23 November 2018 | 15:22 CET | News
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Telecommunications accounted for 15.7 percent of all complaints lodged by Chilean consumers in the first half of 2018, behind retail (31.2%) and financial services (18.4%), according to a report from the country's telecom watchdog Subtel and consumer protection authority Sernac. The bodies received a total of 54,537 complaints over the 6-month period, down 1 percent compared to H1 2018, with mobile telephony services accounting for 40.6 percent of complaints, led by WOM, followed by fixed telephony and fixed broadband, led by Movistar, with 19.4 percent and 12.4 percent respectively.

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Categories: General
Companies: Movistar / Subtel / WOM
Countries: Chile
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