This year, China Telecom will concentrate its efforts in five areas. The first will see it change the way it serves customers and expand fundamental services. The company will speed up 4G commercialisation and strengthen 4G and 3G and broadband service integration. The carrier also aims to increase customer touch points to increase customer satisfaction. At its annual work conference, China Telecom also said it would expand the scope of information service and step-up development of emerging business opportunities. The third area would see it strengthen cooperation with other companies in the market. China Telecom also said it would enhance operational efficiency and effectiveness. Finally, the fifth area of focus is to foster a healthy corporate development. China Telecom will carry out anti-corruption practices and promote integrity across the company.
