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Broadband

Cisco and Du launch digital visual IVR for customer services

Monday 29 July 2019 | 10:44 CET | News
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UAE operator Du and Cisco have announced the launch of visual IVR for self-service. This is a visual interface as an alternative to IVR. Customers can see and touch their way to what they need without having to use their phone keypad, to listen to several options, repetitive information or memorise menu options. 

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Categories: Internet
Companies: Cisco / Du
Countries: Middle East / United Arab Emirates
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