Cisco streamlines sales, service, engineering organisation

News Broadband Global 5 MEI 2011
Cisco streamlines sales, service, engineering organisation
Cisco announced further changes to its organisation, aimed at streamlining its sales, services and engineering organizations. Its Worldwide Field Operations will be organized into three geographic regions: the Americas (US, Canada, and Latin America); Europe, Middle East and Africa; and Asia Pacific/Japan/Greater China. While the business will remain managed by geographic regions, the organization will focus on key customer segments and partners, with dedicated teams for Enterprise including large enterprise, public sector, commercial and small businesses, Service Provider, and Cisco Partners. Executive VP Robert Lloyd will continue to lead the worldwide field operations and sales organization. Cisco Services will organize around key customer segments and delivery models in alignment with Field Operations. Gary Moore, executive VP and COO, will continue as leader of the services organization, in addition to his duties as COO. Cisco Engineering will organize functionally, across the company's five priority areas (core – routing, switching, and services; collaboration; data center virtualization and cloud; video; and architectures for business transformation). Senior VPs Pankaj Patel and Padmasree Warrior will now co-lead the engineering organization. Within engineering, a dedicated Emerging Business Group will focus on select early-phase businesses and will be led by senior VP Marthin De Beer, with continued focus on integrating the Medianet architecture for video across the company. Cisco will refine its cross-functional Council structure to three councils: Enterprise, Service Provider and Emerging Countries. These councils will strengthen the connection between strategy and execution across functional groups. Resource allocation and profitability targets will move to the sales and engineering leadership teams which will have accountability and direct responsibility for business results. The majority of these changes will take place over the next 120 days, with the new sales organization in place at the start of Cisco's fiscal 2012 on 31 July.

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