Comcast doubles speed, adds Wi-Fi to Internet Essentials

News Broadband United States 5 AUG 2015
Comcast doubles speed, adds Wi-Fi to Internet Essentials
US cable operator Comcast has announced that it is doubling the download speed of its Internet Essentials high-speed internet adoption programme from 5 Mbps to 10 Mbps and will offer subscribers a Wi-Fi router at no additional cost. To receive the faster internet speed, customers simply need to reboot their cable modems. Existing customers can obtain a Wi-Fi router by calling the dedicated contact centre to have the device shipped to them for free or can schedule an installation at no additional cost. New customers can order a new router when they sign up. 

Comcast has also expanded the number of schools eligible for the Internet Essentials streamlined auto-enrolment process. All student families in schools where at least 50 percent of students are eligible for the National School Lunch Programme are now automatically eligible for Internet Essentials. In addition, the operator has launched a pilot programme for low-income seniors, the first of which will take place in Palm Beach County, Florida. The project is designed to better understand the challenges of helping low-income seniors cross the digital divide and learn how to use the internet. Only 25 percent of seniors with less than USD 30,000 of household income have broadband, compared to 82 percent of those with USD 75,000 or more, according to the Pew Research Center. In the four years since Internet Essentials was launched it has connected over 500,000 low-income families, or over 2 million people, to broadband internet. 

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