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Wireless

Comviq customer query service brings in chatbot called Viq

Thursday 28 June 2018 | 13:06 CET | News
Tele2 Sweden's budget mobile division, Comviq, said it has brought in a chatbot called Viq as part of its customer queries service. It said the 'chat' function on its website is its fastest expanding customer service channel. It said Viq can hold simple conversations as well as a human and uses AI to support customers.

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Categories: Mobile & Wireless
Companies: Comviq
Countries: Sweden
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