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Broadband

Congstar tops ServiceValue ISP customer satisfaction poll

Wednesday 5 February 2014 | 10:35 CET | News
Deutsche Telekom unit congstar has topped a customer satisfaction poll regarding ISPs carried out by ServiceValue. Congstar came top and was rated 'very good'. ServiceValue said congstar was the only ISP that satisfied customers in all five areas looked at: customer service, performance transparency, installation, network stability and cost-performance ratio. In second position came regional provider NetCologne, which was also rated 'very good', and which was satifactory in three out of the five criteria.

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Categories: Internet
Companies: 1&1 / Congstar / Deutsche Telekom / Kabel Deutschland / NetCologne / O2 / Unitymedia / Versatel / Vodafone
Countries: Germany
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