Consumentenbond denounces Tringg customer practices

Tuesday 1 June 2010 | 11:12 CET | News
Dutch consumer organisation Consumentenbond has called on Opta to enforce customer service rules with MVNO Tringg, owned by 6Gmobile. Following recent price increases, Tringg did not inform customers poperly of their right to switch providers.At the end of April, Tringg subscribers received an email saying that the monthly subscription was going up by EUR 5 and that calls would be rounded to the minute from then on. Consumentenbond said Tringg did not adequately inform subscribers of their right to cancel their subscription. Tringg admitted the error but told the organisation that they will

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: 6GMOBILE / ACM / Consumentenbond / Tringg
Countries: Netherlands
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.