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Wireless

Consumentenbond denounces Tringg customer practices

Tuesday 1 June 2010 | 11:12 CET | News
Dutch consumer organisation Consumentenbond has called on Opta to enforce customer service rules with MVNO Tringg, owned by 6Gmobile. Following recent price increases, Tringg did not inform customers poperly of their right to switch providers.At the end of April, Tringg subscribers received an email saying that the monthly subscription was going up by EUR 5 and that calls would be rounded to the minute from then on. Consumentenbond said Tringg did not adequately inform subscribers of their right to cancel their subscription. Tringg admitted the error but told the organisation that they will

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Categories: Mobile & Wireless
Companies: 6GMOBILE / ACM / Consumentenbond / Tringg
Countries: Netherlands
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