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Wireless

Consumers union calls for more transparent mobile tariffs

Monday 28 July 2014 | 10:40 CET | News
Dutch mobile providers are not providing enough information on their websites about the details of tariff plans, such as how long credit is valid or the billing method, according to a survey by the consumer group Consumentenbond among 13 providers. The group has been calling for years for more transparency in telecom tariffs to help consumers compare offers. It wants providers to make clear from the start of the online ordering process all the terms of the plan, such as what happens when a data bundle is used up. It also wants a longer period of validity for airtime and all calls to be billed

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Categories: Mobile & Wireless
Companies: BEN / Consumentenbond / Hi / Hollandsnieuwe / KPN / MTV / MTV Mobile / Simyo / Tele2 / Telfort / T-Mobile / Vodafone / Youfone / Ziggo
Countries: Netherlands
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