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Cox uses virtual assistance to support customers at social distance during Coronavirus crisis

Thursday 9 April 2020 | 08:03 CET | News
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Cox Communications launched "On-site with Virtual Assist," a tool to enhance customer service while better protecting customers and Cox employees during the Covid-19 pandemic. Cox partnered with Help Lightning, a supplier in remote expertise technology to bring this new service to market. This allows Cox technicians to handle service requests from outside. 

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Categories: General
Companies: Cox Communications
Countries: United States
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