0
General

Deutsche Telekom starts customer service ad campaign

Friday 31 August 2018 | 15:04 CET | News
Deutsche Telekom announced the start a new advertising campaign focused on customer service. The TV and online campaign aims to improve the public's perception of the incumbent's service and highlight the improvements it's made. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Deutsche Telekom
Countries: Germany
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Deutsche Telekom's Chief Brand Officer to leave in April

Published 09 Jan 2020 15:10 CET | Germany
Deutsche Telekom said that Chief Brand Officer Hans-Christian Schwingen will leave the company from 01 April. Ulrich Klenke, ...

Deutsche Telekom receives Red Dot award for #Takepart campaign

Published 04 Nov 2019 16:35 CET | Germany
Deutsche Telekom has received the 'Red Dot Brand of the Year' award for its campaign #Takepart. For the jury, Takepart shows that ...

Deutsche Telekom launches 'Dabei' marketing campaign to promote digital inclusion

Published 28 Feb 2019 16:39 CET | Germany
Deutsche Telekom said it will launch a new campaign called Dabei ('take part') on 01 March in an effort to increase participation ...

Bavaria govt to offer EUR 80 mln in subsidies to improve mobile coverage

Published 14 Sep 2018 11:31 CET | Germany
German mobile operators O2, Vodafone and Deutsche Telekom have signed a deal with the Bavarian state government on improving ...

Deutsche Telekom picks Nuance's voice biometrics

Published 05 Sep 2018 09:59 CET | Germany
Deutsche Telekom deployed Nuance's voice biometrics platform to offer subscribers easy and secure authentication when calling the ...

DeTe releases technician tracking app

Published 29 Aug 2018 13:49 CET | Germany
Deutsche Telekom has released 'Mein Telekom Techiker', an app which informs customers by SMS of the arrival of their Telekom ...

Telekom offers best broadband customer service hotline - Connect

Published 02 Aug 2018 21:33 CET | Germany
Deutsche Telekom offers the best customer service hotline of German broadband providers, according to tests conducted by Connect ...

Deutsche Telekom customers prioritised over competitors for service appointments - study

Published 27 May 2018 18:49 CET | Germany
Every third appointment with technicians from Deutsche Telekom in Germany falls through with households during the first visit, ...

Telekom service chief targets 'zero complaints'

Published 20 Apr 2017 09:29 CET | Germany
Deutsche Telekom is preparing a new customer service offensive. Ferri Abolhassan, the German operator's new service chief, told ...