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General

DirecTV LatAm taps IBM for new virtual assistant

Wednesday 25 August 2021 | 11:30 CET | News
IBM announced a contract to provide a virtual assistant powered by IBM Watson Assistant on IBM Cloud for 10 million-plus DirecTV Latin America customers. The new virtual customer assistance service is designed to help DirecTV Latin America, Sky Brasil and OTT platform DirecTV Go better orchestrate their digital channel services to identify customer needs and put different solutions into practice in the shortest possible time.

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Categories: General
Companies: DirecTV / IBM
Countries: Latin America
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