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Broadband

Dutch regulator calls for better customer info from fibre service providers

Thursday 28 November 2019 | 11:28 CET | News
Dutch regulator ACM is calling providers of new fibre services to better inform people, in advance, about their offerings. According to the regulator, providers still often give insufficient information about the timeframe for fibre deployments. The same applies to information about the conditions under which people can withdraw from a contract. Another point that is often unclear: the costs people have to pay if they want to purchase services later on.

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Categories: Fixed
Companies: ACM
Countries: Netherlands
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