Dutch regulator warns information number holders of sharper rules

Thursday 7 December 2017 | 11:20 CET | News
Dutch regulator ACM has informed information number holders about stricter rules. The new rules come on the back of a non-stop stream of questions and complaints about expensive call forwarding and payment services. The tightened rules apply to 0900, 0906 and 0909 numbers.

Holders of these type of numbers will from from now on have to clarify who they are and indicate the main characteristics of their service. A forwarding service or payment service with a rate per minute may no longer be offered with a 0900 or 0909 number.

If a call forwarding or payment service uses a 0900 or 0909 number with a rate per call, a maximum amount of EUR 1.60 per call will apply.

The ACM will from January start checking if companies are in compliance with the new rules. These number holders will also no longer be able to keep callers on the line indefinitely. The ACM will have the power to withdraw a number if a company does not follow the rules.

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

::: add a comment