EE saw its 4G customer base grow by 816,000 in Q4 2013 to reach almost 2 million, up 68 percent from end-Q3 2013. Strong business adoption of 4G continued with over 4,100 corporate accounts now using 4G. EE added 194,000 net post-paid mobile customers in Q4, with 58 percent of the mobile customer base now post-paid, up from 52 percent in Q4 2012. The pre-paid user base fell by 543,000 in Q4. Over the year, EE added 756,000 net post-paid customers. Post-paid churn in Q4 was 1.2 percent, the 11th quarter in a row at 1.2 percent or below. The M2M business base was up 18.6 percent year-on-year to 1.64 million connections.
Overall service revenue was down 3.7 percent to GBP 5.73 billion in 2013, including the impact of regulatory Mobile Termination Rate (MTR) and roaming cuts. Total turnover for the year was GBP 6.48 billion, down 2.6 percent, with adjusted EBITDA up 10.1 percent to GBP 1.57 billion. Fixed broadband revenues were up 10 percent year-on-year and up 12 percent in Q4 2013, the 8th consecutive quarter of growth. EE had a total of 27.15 million customers at end-Q4 2013, down 2.8 percent from a year earlier, including 14.25 million post-paid mobile subscribers, up 5.6 percent, and 10.42 million pre-paid mobile customers, down 17 percent. It added 12,000 net fixed broadband customers in Q4 to reach a total of 726,000, up 4.8 percent from end-2012.
