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Wireless

EE implements contact centre video calling with SightCall

Tuesday 13 March 2018 | 11:13 CET | News
EE and SightCall have demonstrated the first successful implementation of contact centre video calling in the UK. The adoption of remote video assistance allows EE's customer care team to see and fix support issues immediately via video, without the need to book an engineer visit. 

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Categories: Mobile & Wireless
Companies: EE / SightCall
Countries: United Kingdom
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